Return &
Exchange Policy
At Rupshine, we aim to deliver high-quality products and a smooth shopping experience. Every product is carefully inspected before dispatch. If you receive a damaged, defective, or incorrect product, we’re here to help.
Easy Returns
Hassle-free processQuick Exchanges
Fast replacement supportCustomer First
Your satisfaction matters
EASY
RETURNS
RETURNS
↩
RUPSHINE
Our Return Process
1
Request Return
Raise your request within 48 hours of delivery.
2
Share Proof
Send clear images or videos showing the issue.
3
Approval Process
Our team reviews and approves eligible requests.
4
Pickup / Shipping
Reverse pickup depends on service availability in your area.
5
Refund / Exchange
Refund or replacement is processed after inspection.
Eligibility
- Damaged, defective, or incorrect product
- Issue reported within 48 hours
- Unused and unwashed condition
- Original tags, packaging & invoice intact
Not Eligible
- Sale or discounted products
- Customized or made-to-order items
- Products damaged due to misuse or washing
- Size or fit related issues
- Minor color variations due to screen resolution
Refund Policy
- Processed after quality inspection
- 5–7 working days processing time
- Refund credited to original payment method
- Shipping charges are non-refundable
- Exchange subject to product availability
Important Notes
- Images/videos required for verification
- Self-shipping may be required in some locations
- Requests may be rejected if conditions are not met
- This policy is part of Terms & Conditions
Need Help?
For any return or exchange related queries, feel free to contact us anytime.
📧 contact@rupshine.com
📩 Instagram: @rupshine62
✔ Quality Assured
📦 Hassle-Free Returns
❤️ Customer First
🎧 Friendly Support
