Order Cancellation by Customer

Orders can be cancelled only before they are dispatched from our warehouse. Once shipped, orders cannot be cancelled.

To request cancellation, contact us immediately with your Order ID.

📧 contact@rupshine.com

📩 Instagram: @rupshine62

Order Cancellation by Rupshine

Rupshine reserves the right to cancel orders in situations including:

• Product out of stock
• Pricing or listing errors
• Payment failure or issues
• Suspicious or fraudulent activity

In such cases, the full amount will be refunded to the original payment method.

Refund for Cancelled Orders

• Full refund if cancelled before dispatch
• Refund processed within 5–7 working days
• Refund credited to original payment method

Non-Cancellable Situations

Orders cannot be cancelled if:

• The order has already been shipped
• The order is out for delivery
• The product is customized or specially made

Important Notes

• Incorrect customer details may cause delays
• Cancellation requests after dispatch follow Return & Refund Policy
• Customers should verify details before placing orders

Changes to This Policy

Rupshine reserves the right to update or modify this Cancellation Policy at any time without prior notice. Changes become effective immediately after posting.

Contact Us

For cancellation-related queries, contact us anytime:

📧 contact@rupshine.com

📩 Instagram: @rupshine62