How can I place an order?

You can place an order directly through our website by selecting your preferred product, size, and completing the checkout process using a secure payment gateway.

What payment methods do you accept?

We accept all major payment methods including:

• UPI
• Debit & Credit Cards
• Net Banking
• Wallets (as supported by the payment gateway)

All payments are processed securely.

How do I know my order is confirmed?

Once your payment is successful, you will receive an order confirmation message/email with your Order ID.

How long does delivery take?

Delivery usually takes 5–10 working days depending on your location and courier partner.

Can I cancel my order?

Yes, orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

Do you offer returns or exchanges?

Returns or exchanges are accepted only for damaged, defective, or incorrect products reported within 48 hours of delivery.

What items are non-returnable?

• Sale or discounted items
• Customized or made-to-order products
• Items damaged due to misuse or washing
• Size or fit issues

What if I receive a damaged or wrong product?

Please contact us within 48 hours of delivery with your Order ID and clear photos/videos of the issue.

When will I receive my refund?

Refunds are processed within 5–7 working days after the returned item passes quality inspection.

Are shipping charges refundable?

Shipping charges are non-refundable unless the return is due to an error from our side.

Will product colors look exactly the same?

Slight color variations may occur due to lighting or screen resolution.

How can I track my order?

Tracking details will be shared once your order is dispatched.

Do you ship all over India?

Yes, Rupshine delivers across India. Delivery availability may vary for remote locations.

How can I contact Rupshine?

📧 contact@rupshine.com

📩 Instagram: @rupshine62